Amazon Remote Customer Service Associate
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| Remote Customer Service Associate |
This work-from-home opportunity involves being the first point of contact for customer inquiries, including:
- Questions about orders
- Products
- Payments
- Website navigation.
As a Remote Customer Service Representative, you will utilize various tools to navigate, research, and provide solutions, effectively communicating with customers.
Key Responsibilities
- Assisting customers, drivers, shippers, and Delivery Service Partners to ensure successful deliveries.
- Handling technical issues related to the company's website, membership services, and digital devices (such as smart speakers and e-readers).
- Gathering information to prevent potential issues that could impact customer experience and delivery performance.
Job Expectations
Competitive Pay: Starting at £12.50 per hour.
Learning and Growth: On-the-job learning and growth opportunities.
Work Schedule: Variable shifts over a 40-hour week from Monday to Sunday, within the hours of 7am to 9pm.
Training: Free training to equip you with problem-solving skills for customer support.
Equipment Provided: Desktop computer, headset, mouse, keyboard, and LAN cable. You will need a dedicated office space with a desk, chair, and reliable broadband connection.
Personalized Service: No scripted dialogues; you’ll be encouraged to bring your unique personality to every customer interaction.
Perks: Lifestyle benefits and other perks.
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